Sandra Dumont
Terms of service
These terms apply when you use sandradumont.com and order from Sandra Dumont. Please read them with our Shipping, Returns and Privacy policies.
The seller and the collection
Sandra Dumont is the seller identified on this website. Our contact details are below. The collection consists of jewelry storage and dressing-table accessories.
Read the selected color, measurements, materials and included components before ordering. Jewelry, watches, cosmetics, furniture and styling props are not included unless a listing expressly says otherwise. Photography and screen settings can affect color appearance; the selected option identifies the item offered.
Using the website
Use the website lawfully. Do not attempt unauthorized access, interfere with its operation, submit fraudulent orders or misuse another person’s information. You must have the legal capacity and authorization needed to make a purchase.
Website text, design and media are protected by applicable intellectual-property rights. Personal browsing does not grant permission to reproduce the store’s content commercially.
Prices and payment
Prices are displayed in US dollars. The order summary shows the items, free standard shipping and any applicable tax before payment. We do not promise a payment method unless it is actually offered at checkout.
Payment is processed through the provider displayed during checkout. A payment confirmation is not a shipping confirmation. Keep your order reference for customer-care requests.
Orders and availability
The order record identifies the selected items and charges. We may need to contact you if an address is incomplete, a payment cannot be verified, an item becomes unavailable or a listing contains a material error.
If an item cannot be supplied, we will explain the problem and refund the affected item or order. We will not substitute a different model or color without your agreement. Prices and availability can change for future orders; this does not retrospectively change an accepted purchase.
Delivery
Orders normally require 1–2 business days of handling and an estimated 3–6 business days in transit, or 4–8 business days in total. The cutoff is 3:00 p.m. Eastern Time, Monday through Friday. See Shipping & Delivery for supported destinations, tracking and delays.
If shipment is delayed beyond the promised period, we will provide a revised estimate and the option to consent to the delay or cancel for a refund.
Returns and changes
You may request a return within 60 days of delivery. Request authorization before sending an item and use the provided receiving address. Change-of-mind return postage is the customer’s responsibility. No restocking fee applies.
The Returns & Refunds policy explains condition, the 14-day send-back period, inspection and refund timing. Contact us promptly for a cancellation or address change; whether it can be made depends on the order’s fulfillment stage.
Product use and care
Use storage pieces for their described purpose and follow the stated care guidance. Keep fabric linings dry and avoid overloading a stand or putting hot tools or spilled liquids on a tray.
We do not claim that a storage case is waterproof, prevents tarnishing or is a security safe unless the individual listing explicitly provides support for that feature.
Rights, problems and external services
Nothing in these terms excludes rights or remedies that cannot lawfully be excluded. If there is a problem with an item, payment or delivery, contact us with your order reference so we can review it.
Third-party payment, delivery or external websites can have their own terms and privacy notices. We remain responsible for our obligations as the seller and do not require you to accept store credit instead of a refund where a refund is due.
Changes and questions
We may update these terms for future use of the website. The terms relevant to an existing order remain the terms applicable when that order was placed, except where the law requires otherwise.
We have not added a mandatory arbitration agreement or class-action waiver to these terms. Contact customer care if you need an explanation of an order, a policy or a website feature.
Contact Sandra Dumont
Sandra Dumont
520 8th Street SE, Washington, DC 20003, United States
support@sandradumont.com
Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time. We usually reply within one business day.
Contact information
Sandra Dumont
520 8th Street SE, Washington, DC 20003, United States